ON-DEMAND PRIMARY CARE.
Text-based Care from Certified Physicians.
Charlotte
PRIMARY CARE
PRIMARY CARE
Available Services
Allergies • Asthma • Congestion, Cough or Sore Throat Cold, Flu or Fever • Diabetes/Weight Management • High Blood Pressure • High Cholesterol • Lab work/Tests • Minor Burns • Minor Pain • Nausea or Abdominal Pain • Tobacco Cessation • Wellness Exams/Physicals • Sleep Studies • Sprains or Minor Fractures • Specialist Referral
Primary Care Partner – Tryon Direct (for ages 18 and over only)
QuikTrip HMO health plan members located in Charlotte will receive free primary care services through Tryon Direct. Call 704.626.6700 to schedule an appointment. Scheduling is also available online at www.tryonmed.com. Please be sure to inform them that you are with QuikTrip at the time of scheduling. Provide your ID and insurance card at the time of your appointment.
Tryon Direct Online Enrollment Form
You can also utilize the MedChat widget on www.tryonmed.com to schedule new patient or established patient appointments. Just go to the website and click on the “Chat with Us” bubble to chat with a live agent Monday through Friday 7 AM – 7 PM EST. Or call your Tryon Direct Care Team at 704.626.6700 Monday through Friday 8 AM – 5 PM EST.
TRYON VIRTUAL URGENT CARE
Available Monday through Friday 8 AM-5 PM EST
First, a few “MUSTS”:
- You must be an established patient at Tryon Medical Partners.
- You must be physically located in North Carolina at the time of your visit. Patients in South Carolina will not be able to access this service, so please call our offices directly instead.
- Ensure you have a strong internet connection.
- Be in a stationary place — certainly not while driving or walking!
- Review the Telemedicine and Virtual Visits Patient Authorization and Consent Form. You will be asked to mark a box providing consent on the virtual visit platform.
With Virtual Urgent Care, the on-call provider can write and transmit prescriptions to your pharmacy and evaluate your symptoms for flu and coronavirus.
Ready to enter the Tryon virtual urgent care waiting room? Click HERE.
For members under the age of 18 please reference the Pediatric Providers list below.
Tryon Direct provides completely free primary care services to covered members on the QT HMO health plan. Any services received outside of Tryon Direct would be subject to the member’s deductible and applicable co-pays.
Client Locations
Ballantyne
16817 Marvin Road, Charlotte, NC 28277
Gaston
924 Cox Road Gastonia, NC 28054
Huntersville
9615 Kincey Avenue, Suite 210, Huntersville, NC 28078
Matthews
630 Matthews Township Parkway, Matthews, NC 28105
Pineville
10635 Park Road, Suite 1, Pineville, NC 28210
South Park
6060 Piedmont Row Drive South,Floors 6, 7, 8, & 10, Charlotte, NC 28277
Steele Creek
13557 Steelecroft Parkway, Suite 1200, Charlotte, NC 28278
Uptown
201 South College Street, 12th Floor, Charlotte, NC 28244
Waverly
11030 Golf Links Drive, Suite 100, Charlotte, NC 28277
VIRTUAL PRIMARY CARE
VIRTUAL PRIMARY CARE
98point6® is now available to all employees and dependents ages 1+ enrolled in a QuikTrip HMO health plan.
Our physicians deliver on-demand, text-based primary care—diagnosis and treatment, prescriptions and labs—via secure, in-app messaging. $0/Visit ($5 per visit for visits in excess of 36 visits per member, per year)
Download the app today.
Learn more at 98point6.com/quiktrip
OB/GYN PROVIDERS
OB/GYN PROVIDERS
Referrals are not required to see an in-network OB/GYN and your QT out-of-pocket expenses apply including your deductible and applicable co-pays.
Preventative care will be covered at 100% if provided by an in-network provider.
For more information, click on the links below:
In-network providers are listed below and are subject to change.
Atrium Health Charlotte OB/GYN
Atrium Health Copperfield OB/GYN
Atrium Health Eastover OB/GYN
Atrium Health Eastover University OB/GYN
Atrium Health Greater Carolinas Women’s Center
Atrium Health GYN Care of the Carolinas
Atrium Health Northcross OB/GYN
Atrium Health NorthEast Women’s Health & Obstetrics
Atrium Health NorthPark
Atrium Health Piedmont OB/GYN
Atrium Health Shelby Women’s Care
Atrium Health Stanly Women’s Services
Atrium Health Union OB/GYN
Atrium Health Myers Park OB/GYN
Tryon Medical Partners Gynecology
PEDIATRIC PROVIDERS
PEDIATRIC PROVIDERS
Referrals are not required to see an in-network Pediatrician.
All Pediatric care will be covered at 100% if provided by an in-network provider.
In-network providers are listed below and are subject to change.
For more information, click on the links below:
Atrium Health Davidson Clinic (Peds only)
Atrium Health Levine Children’s Charlotte Pediatric Clinic
Atrium Health Levine Children’s Cotswold Pediatrics
Atrium Health Levine Children’s Gastonia Children’s Clinic
Atrium Health Levine Children’s Indian Trail Pediatrics
Atrium Health Levine Children’s McAlister Pediatrics
Atrium Health Levine Children’s Providence Pediatrics
Atrium Health Levine Children’s Rock Hill Pediatric Associates
Atrium Health Levine Children’s South Lake Pediatrics
Atrium Health Levine Children’s Suburban Pediatrics
Atrium Health Levine Children’s University Pediatrics
Atrium Health Levine Children’s Union Pediatrics
Atrium Health Levine Children’s Rea Village Pediatrics
Atrium Health Levine Children’s Myers Park Pediatrics
Levine Children’s Arboretum Pediatrics
Levine Children’s Cabarrus Pediatrics
Levine Children’s Piedmont Pediatrics
Levine Children’s Rocky River Pediatrics
Levine Children’s Rutherford Pediatrics
Levine Children’s Shelby Children’s Clinic
Levine Children’s Stanly Pediatric Services
URGENT CARE
URGENT CARE
Available Services
Allergies • Asthma • Congestion or Cough • Cold, Flu or Fever • Covid • Headaches • High Blood Pressure • Minor Burns • Minor Pain • Nausea or Abdominal Pain • Sore Throat • Sprains or Minor Fractures • Stitches • X-Rays
Referrals are not required for urgent care services. All urgent care is considered in-network and QT out-of-pocket expenses apply including your deductible and applicable co-pays.
Preferred facilities are listed below.
For additional in-network Urgent Care locations contact 800-226-5116 or visit First Health Complementary.
Find a Clinic
ER
ER
Available Services
Angina • High Fever or Fever in Newborns • Severe Burns • Change in Mental Status • Ingestion of Poisons or Objects • Shock • Chest Pain • Major Head Injury • Stroke • Compound Fractures (bone visible) • Seizures • Snake Bites • Dizziness • Severe Abdominal Pain • Unconscious or Catatonic State • Heart Attack • Severe Asthma Attack • Uncontrolled Bleeding • Any Urgent or Life-threatening Conditions
Contact 800-226-5116 or visit First Health Complementary to locate an in-network Pediatric provider. Please verify your network affiliation as First Health Complementary when calling to receive medical attention or when scheduling an appointment.
Referrals are not required for emergency services. All emergency care is considered in-network and QT out-of-pocket expenses apply including your deductible and applicable co-pays.
Preferred ER Locations are listed below.
OUT-OF-AREA BENEFITS
OUT-OF-AREA BENEFITS
Out-of-area coverage is available if you or a covered dependent need medical care while outside of your market area. This includes situations like travel, business trips, vacations, or a dependent who lives or attends college in out of market area.
For in-network out-of-area benefits* the member is responsible for verifying if the provider participates with First Health Complementary. To locate an in-network provider or facility contact 800-226-5116 or visit First Health Complementary. Please verify your network affiliation as First Health Complementary when calling to receive medical attention or when scheduling an appointment.
*The deductible and coinsurance for all out-of-area benefits are collected by the provider.
CHIROPRACTIC CARE
CHIROPRACTIC CARE
Referrals are not required to see an in-network Chiropractor.
QT out-of-pocket expenses apply including your deductible and applicable co-pays.
Limited benefit: 6 visit Fiscal Year maximum for chiropractic care. Visit maximum does not apply to initial office visit and x-rays.
Contact 800-226-5116 or visit First Health Complementary to locate an in-network Chiropractic provider. Please verify your network affiliation as First Health Complementary when calling to receive medical attention or when scheduling an appointment.
IMAGING SERVICES
IMAGING SERVICES
Imaging services include x-rays, diagnostic ultrasounds, MRIs, PET scans, and CT scans.
QT out-of-pocket expenses apply including your deductible and applicable co-pays.
A referral is not required for imaging related to preventative care or screening mammograms at an in-network facility. All other imaging requires a referral from QT QuikMed or your in-network treating provider.
EMPLOYEE ASSISTANCE PROGRAM
EMPLOYEE ASSISTANCE PROGRAM
All employees and members of their family have access to 5 free EAP visits per year, per episode of care. This runs on a rolling calendar. If additional visits are needed, the EAP counselor can coordinate with QT Benefits to have a referral initiated for coordination. Continued treatment and/or referral to community resources may be recommended, and these may result in costs for which the employee is responsible. Health insurance, if in effect, will cover these fees (deductible and co-payments apply).
If you have questions or need more information about your local EAP providers, please call Employee Assistance Associates and Consultants at 1800-477-2990. When calling identify yourself as a QuikTrip employee and ask for the Employee Assistance Office.
Atrium EAP (704)-355-5021 or 1(800)384-1097
Beyond the Mask Trauma and Wellness (Virtual Only) (704)741-0919
All Seasons Counseling Meditation & Family Consulting (Virtual Only) (864)-474-5990
PRESCRIPTION BENEFITS
PRESCRIPTION BENEFITS
The Prescription Benefit is not subject to the medical deductible. The in-network out-of-pocket limit for the prescription plan is $2,000 for an individual.
Below is a summary of the prescription benefit. For further information on specific drug coverage participants must contact Sav-Rx or reference the health plan document.
Sav-Rx
Sav-Rx has a network of over 72,000 pharmacies nationwide. You can choose to pick up your medications at a local pharmacy or receive your medications via the Sav-Rx mail order pharmacy. New in 2019 – Sav-Rx allows pick up of generic medications at participating retail locations. Pharmacy plan benefits apply to medications received through Sav-Rx mail orders or retail pharmacy pick ups. Contact Sav-Rx at 1-800-228-3108 or at www.savrx.com.
30-day supply:
- $10 Copayment for generic prescriptions
- 40% up to a maximum $80 for preferred brand name prescriptions
- 50% up to a maximum $180 for non-preferred brand name prescriptions
90-day supply through mail order:
- Generic prescriptions have a $20 Copayment
- Preferred Brand name prescriptions (Formulary) have a $165 Copayment
- Non-Preferred brand name prescriptions (Non-Formulary) have a $265 Copayment
- Brand with Generic have a $265 copayment plus difference in cost.
90-day supply through any retail pharmacy participating with Sav-Rx:
- Generic prescriptions have a $30 Copayment
- Preferred Brand name prescriptions have a 40% coinsurance up to a maximum $240.
- Non-Preferred brand name prescriptions have a 50% coinsurance up to a maximum $540
Some medications require prior authorization. If prior authorization is required and not received the medication may cost more or the Plan may not cover it. Other medications may have a quantity limit or require step therapy.
NATIONAL BENEFITS
NATIONAL BENEFITS
QT out-of-pocket expenses apply including your deductible and applicable co-pays.
Durable Medical Equipment (DME) – ConnectDME
ConnectDME can ship nationally in 1 – 2 business days. Deductible applies to all DME. ConnectDME can provide the full range of DME including CPAP equipment and supplies, crutches, walker, slings and more!
Quest Diagnostics
Quest Diagnostics offers clinical testing services through a national network of laboratories. If your specialist requests to run labs you may save money if you visit a Quest Diagnostics location.